Nuance Communications

Intelligent customer service

Founded 1992
5001+ employees
Headquarters address
1 Wayside Rd, Burlington, MA 01803, USA

Who We Are

We are reinventing the relationship between people and technology.

At Nuance, we believe in the power of intelligent systems, and quite specifically what the power can do for you. Our innovations in voice, natural language understanding, reasoning and systems integration come together to create more human technology.

We make technology fluent in all things human.

What we make frees people from having to constantly learn the lingo of technology, and instead just let them communicate in the language of people. No more memorizing commands, sifting through endless menus of mediocre applications, or investing more time, money and energy into trying to make the systems actually do what you need instead of what they want.

Technology should work in service of people, and adapt to the way people communicate instead of forcing people to adapt to the machines. We are pioneers in making technology fluent in all things human: from understanding spoken words and extracting their meaning to adaptively and seamlessly interpreting the swipe of a fingertip. Every interaction can finally be understood to deliver exactly what a person needs. And we continuously evolve the ability to perceive the nuance of words, actions and meaning — to fit seamlessly into your life, your business and your world.

Our Culture

At Nuance, we have operations in 16 countries and a sales presence in more than 70, with employees in remote corners of the globe. As such, we understand the dynamics and cultural sensitivities of local markets and communities and bring a true global perspective to our solutions. There’s no excuse for putting cutting-edge technology only into the hands of English speakers to the detriment of the rest of the world. Nuance provides technology that levels the playing field for a broad range of communities.

In the communities where Nuance offices reside, we continually participate in efforts to better the world around us. Whether it’s volunteering at a local youth camp or organizing clothing drives to benefit those in need, Nuance supports our local communities in myriad ways.

Tech stack

Java, Ruby, Jenkins, Javascript, Python, C++, lots more