MediaTech Solutions
Digital enables customers to express opinion, influence and compare experience. Now it's time to listen to it, and make it at the heart of management and operations: this is what our solution is about
Headquarters address
Vision
Digital has provided customers the ability to express his opinion, influence other and compare his experience with favorite brands.
Now it's time to listen to voice of customer, and make it at the heart of management and operations: this is what Instant eXperience is about.
Product
Instant eXperience is a SaaS solution for Customer Feedback Management :
- Capture customer feedback,
- Enrich with significative data,
- Leverage it to improve Customer Experience.
It is used in more than 50 big organizations in 9 countries, and fast growing.
Tech challenges
We have strong volume, performance and availabilities constraints.
We also specially plan to go deeper into Enrichement which involves big data volumes in addition, and redesign part of the application to hexagonal architecture to support growth and coming positionning
Tech stack
Benefits
Compensation and retirement
Health and wellness
