There was once a smart person who said, “Creating amazing user experiences doesn’t happen when you go out and try to find a problem. No. Creating a great product, service or offering happens when you have a problem—and then solve it.” Oh, wait. We said that.
Reachify holds this wisdom close to its proverbial heart.
And true to this spirit, we were indeed inspired by a problem we were facing as three physicians, and Reachify was the solution to that problem. The problem: we were frustrated by the fact that we weren’t able to communicate with our staff, clients and patients the way that we communicated with one another, quickly and easily.
After sharing our frustrations—and realizing they sounded eerily similar—we decided that we should create a communication platform that transformed what was once a compliance liability, into an asset.
We wanted to create something special that separated us from the competition.
We wanted to create a system that could unify our staff and create a memorable experience for patients.
Using our more than 50 years of combined experience in the healthcare space, we knew we were on to something.
Next, we found a killer team of experts and certified consultants to help us get started turning those problems into a solution. Fast forward to 2016, and enter Reachify: a full-fledged company based in sunny San Diego, Calif., building the next generation of Unified Communications as a Service (UCaas) platform.
Our vision was to build a living, learning, self-optimizing communication platform that empowers business owners to build great customer experiences, all while improving the way their office operates.