Guildquality Inc.

GuildQuality Story

Founded by Geoff Graham in 2003, GuildQuality became the first web-based customer satisfaction surveying solution for small to mid-sized homebuilders and remodelers. Geoff’s concept for GuildQuality emerged while he began surveying homeowners as a real estate developer for the Mount Pleasant development I’On. Seeing an opportunity to bring I’On’s customer surveying techniques to the larger community of builders, remodelers, real estate developers, and home services contractors, Geoff launched GuildQuality. Our focus on innovation has kept us relevant and increased the value we bring to our members. Since our start 10 years ago GuildQuality has grown and evolved into a multi-faceted service, offering a suite of surveying, performance reporting and marketing features for the residential construction industry. We value the role we’ve played in helping to shape the way remodelers, homebuilders, developers, and home services contractors measure and promote their delivery of customer service.

GuildQuality Culture

GuildQuality’s culture isn’t about our kickball team, the putting green, the bocce court, or the remote-friendly work environment. It’s not about our zip-lining trips or happy hours or office dogs. Those sorts of events, attributes, perks, and quirks are important, but they’re not what working at GuildQuality is all about.

Our company culture is our foundation of trust, empowerment, and commitment. We trust you on day one. You’re empowered on day one. And on day one, you’re going to be committed to finding success here for yourself and you’ll be committed to helping the rest of your talented team do the same.

Our team includes a talented group of web application developers, sales executives, designers, surveyors, customer support professionals, marketers, and all-around great people. As diverse as we are, everyone is united behind a common mission: To elevate the stature of the building, remodeling, and home improvement industry to a level commensurate with its importance.