We've spent the last 6 years helping NHS hospitals become truly world-leading. We do this by spending lots of our time in hospitals so we can get as close as possible to the reality of what our users work with day-to-day (we've observed hundreds of operations & procedures, seen tens of thousands of people through clinics, watched the robots whizz around in the pathology labs, spent evenings in the call centres trying to contact patients because a clinic got cancelled unexpectedly, watched the cyclic daily rush in A&E, the stress of winter pressures when there just aren't enough beds...).
Now we are changing the way hospitals and patients communicate. All too often, paper letters and phone calls are the only way to book appointments in the UK. This can be slow and often inaccurate and means some patients get confused, hospital clinics run with gaps and all patients end up waiting longer than needed.
By combining local practical knowledge with iterative build processes (and some fancy technology) we design our systems to really work. We use the latest technology to give you control over your own appointments. We believe in open standards, open data and promiscuous collaboration. For too long healthcare IT has been inaccessible to doctors, nurses and patients. We are opening it up to make our NHS better.
Our Five Aims
1) Empowered people - patients, medics, managers
2) A transformative, operational approach to NHS technology, and technology which transforms the NHS
3) Proper data sharing to enable integrated care
4) Fewer visits, to reduce the current 60 million outpatient attendances per year
5) Less waste, down from 12m unused acute appointments a year, to none