Cvent’s not a startup anymore, but you wouldn’t always be able to tell. We’ve worked hard to maintain a culture of entrepreneurship even as we’ve grown larger. So what does it mean to be a Cventer? It means having the freedom to innovate, while still being a part of something larger. It’s having a voice that’s heard, and a team who will listen. It’s working hard, and it’s celebrating our victories.
We've defined this as our Soul of Cvent. We have 6 tenets:
1. Be a Business Operator: Just use common sense. Ask yourself if your actions make good business sense for the company. This is your company, we want you to act like it and make decisions that way. In addition, always think in terms of ROI – hard and soft, because almost all decisions have a numbers element.
2. Be Direct: Be frank and direct in your communication with your colleagues. We have a very open and transparent culture, and it’s ok to challenge your boss – or even our CEO – at any time. Be professional, but be open and let your voice be heard. We are a flat organization, and we value the diverse perspectives that each individual brings. Never forget, you have a lens or perspective that someone more senior may not have. And if you see something in the organization that you disagree with, it is your duty as a Cventer to speak up and change it.
3. Sense of Urgency: Bureaucracy, paralysis by analysis, bottlenecks and just being plain slow will cost us precious time. Our competition is nipping at our heels – that’s not paranoia, it’s a fact.
4. Create a Culture of Agility: We’ve gone through a lot of change as an organization. We survived the dot-com bust in 2001 and the recession in 2008. We then went public in 2013. We’re now a part of Vista Equity and have merged with our biggest competitor. At each stage of our evolution, it’s taken agility to adapt and grow. We need to remain agile and open to change.
5. 80 is the New 100: We move fast here at Cvent. That means we don’t have the luxury to wait for perfection. We take calculated risks, knowing that we’ll sometimes fail. And that’s OK. It’s the hallmark of innovation.
6. Be the Top 1%: We're now the market leader in our space. However, an organization cannot be a top one-percent player unless everyone in the organization aspires to be the top one-percent – individually and as a team.