Our story

We’re connecting millions to information and entertainment, to friends and family, at home or on the move. Whether they’re banking on their laptop, watching movies through their YouView box, or tweeting on their smartphone, we’re making it fast, safe, reliable and easy. And we’re backing it up with great service.

We’re proud to be the world’s oldest communications company but we’re coming at new markets like mobile, TV and sport with the disruptive attitude of a start-up.

We’re also helping more customers help themselves online, whenever it suits them. And we’re giving them excellent content to draw them in: bt.com is our portal (as well as our online shop-front) so it’s got to be appealing, useful and interesting. We keep it that way with the most important news stories, entertaining videos, and useful life hacks to help with things like personal finance, and all their tech and gadgets.

Technology at BT

Technology is BT’s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.

Technology looks after BT's core networks in the UK and across the globe. We’re BT’s innovation hub, building the future of telecoms through compelling new products and services. That means delivering and operating BT’s global networks and systems, as well as overseeing the technical aspects of our big managed customer service contracts.

Discovering new technology

We prides ourselves on innovation. It’s what we do best. Our innovation scouting teams in Silicon Valley and Israel track down cutting-edge technologies and turn them into solutions for our customers.

We also have long-standing research partnerships with more than 40 leading universities and business schools around the world (including MIT and Cambridge University), giving us unique access to the brightest academic minds who multiply the benefits achieved from our own groundbreaking research.

Learn more about Technology at BT

Our team

Our culture and values set the tone for everything we do. They direct what personal benefits and career development you’ll receive as well as the brilliant opportunities you’ll have to support communities all over the world.