We are a team of people passionate about using AI and machine learning to dramatically improve customer experience, and we make it simple for consumers to connect with companies to get things done.

Founded 2000
501-1000 employees
  • Analytics & Business Information
  • Headquarters address
    2001 Logic Drive, San Jose, CA 95124

    A little bit about our Messaging products...
    Consumer expectations have changed, and they increasingly expect businesses to meet them where they are, and serve them on their own time, which is what makes messaging such a compelling channel. The shift to messaging provides benefits for both consumers and businesses. Consumers can interact with a company at their convenience, and enterprises can deploy their agents differently, manage peak loads more easily and reduce the total costs per resolved contact.

    We are enabling companies to enrich messaging channels such as Apple Business Chat, Google RCS and Facebook Messenger with industry-leading conversational AI, sophisticated routing capabilities, and disambiguation of complex intents from [24]7.ai. Additionally, we’re empowering enterprises with the ability to integrate [24]7.ai conversational AI and NLU technologies with models from IBM Watson, Google Dialogflow and Google TensorFlow through open API, combining existing model structures to provide more options to meet consumer demands.

    Tech stack

    Java, React, Node.JS, C++, MongoDB, GCP, RESTful Web Services


    Compensation and retirement

    Stock Options
    Cell phone reimbursement
    Commuter assistance plans

    Health and wellness

    Health insurance
    Dental insurance
    Vision insurance
    Life insurance
    Disability insurance
    FSA (Flexible Spending Plan)
    EAP (Employee Assistance Program)
    Legal assistance
    Fitness reimbursement

    Vacation and time off

    Paid time off
    Paid holidays
    Flexible working hours
    Work from home flexibility
    Maternity benefits

    Personal development

    Tuition reimbursement
    Management training

    Values and quality of life

    Diversity program
    Accessible via public transportation
    Bike parking
    Employee groups and committees
    Snacks and beverages
    Catered breakfasts
    Company activities
    Games and recreation
    Employee discount programs
    [24]7.ai - Company Photo