TJ Parker, a second-generation pharmacist, spent most of his life watching people struggle with managing their medications -- dozens of pill bottles, weekly trips to the pharmacy and time-consuming DIY organization -- while their pharmacists had limited resources to help. The entire system was complicated, confusing and did little to support health or wellness. TJ had one foot in the world of pharmacy and one foot in the realm of design and technology, and he always thought there was a better way.
While finishing pharmacy school, TJ met Elliot Cohen through MIT’s Hacking Medicine. They started PillPack to prove that managing meds could actually be simple. They recognized that fixing pharmacy requires actually building a better pharmacy. Until customers had an alternative to traditional retail pharmacy, no app or smart pill box could truly effect the problem. After making it their mission to challenge traditional retail pharmacies, TJ and Elliot focused first on helping the people with the toughest problem - the 30 million US adults (that’s 1 in 10) who take more than 5 prescription medications a day.
From the beginning, PillPack’s mission has been to deliver a delightful customer experience. We believe that simple, convenient service empowers regular people to take medications correctly and achieve better overall wellness.