Account Manager

London, England


We’re on a mission to help get everyone a job they love. Find the job you love here at Hired!

ABOUT US:

Hired is a marketplace that matches tech talent with the world’s most innovative companies. Hired combines intelligent job matching with unbiased career counseling to help people find a job they love. Through Hired, job candidates and companies have transparency into salary offers, competing for opportunities and job details. This level of insight is unmatched, making the recruiting process quicker and more efficient than ever before. Hired was founded in 2012 and is headquartered in San Francisco, with offices in the United States, Canada, France, and the UK. The company is backed by Lumia Capital, Sierra Ventures, and other leading investors.

Our London office is one of the most successful operating units within the Hired organization and has demonstrated exceptional results since launching in 2015. In that time the team has grown from two to 23 people in our office in Old Street with very exciting growth plans ahead.

ABOUT THE ROLE:

As an Account Manager, you are the face of Hired, tasked with managing a large book of existing business, including SMB and Mid-market accounts, and ensuring that each of your clients are consistently receiving the maximum value from our product. Connecting with people and building relationships is something that comes naturally to you and you are experienced at fostering meaningful & lasting customer partnerships that keep users engaged, while driving success towards their company’s hiring goals.

WHAT WE NEED YOUR HELP WITH:

  • Maintain a high volume of well-performing accounts by ensuring success and adoption within each
  • Become a subject matter expert of all things Hired and evangelize across your network and local events
  • Collaborate with the peers to develop and execute strategy for target accounts and identify cross-sell opportunities
  • Use hiring processes data and account activity analysis to accurately forecast weekly/monthly hiring goals for your clients
  • Consistently meet and exceed personal and company-wide business objectives
  • Disciplined processes around engaging or suspending accounts as deemed appropriate
  • Effectively track personal metrics around client retention, user adoption, and other various performance indicators
  • Conduct new employer onboardings with insightful demos and share best practices to drive engagement and success on the platform
  • Working cross-functionally with the Product team to share customer feedback as our product continues to evolve and improve

WHAT WE LOOK FOR:

  • 2-4 years of B2B sales and/or account management experience, preferably in a SaaS organization
  • A passion for technology and our mission to disrupt the recruiting industry
  • Thrive in a dynamic, fast-paced, collaborative environment
  • Exemplary presentation and communication ability (both verbal and written) across all levels of an organization.
  • Strong networking and relationship building ability -- you are a connector at your core
  • High attention to detail, with a process and solution-oriented mindset
  • Demonstrated knowledge of the startup landscape

THESE WOULD ALSO BE NICE:

  • Experience in the Recruiting or Talent Solutions industry
  • Experience using Salesforce as a CRM
  • BA/BS degree or higher from a top university

COMP, BENEFITS, & PERKS:

  • Competitive compensation & equity options
  • Open vacation & sick time
  • Flexible work hours
  • Employer paid health insurance, vision, and dental
  • Gym reimbursement
  • Cell phone reimbursement
  • Catered lunches 3 days/week

We believe that when we can bring our whole selves to work on a day-to-day basis we become happier, more comfortable, more confident and more excited to do great things for our company, each other, our product and our users. Hired aims to both build an internal team as well as help our clients build their teams with talent from all different backgrounds and lifestyles. 

Hired is committed to building a diverse, equitable and inclusive workforce. Hired is an equal opportunity employer; we welcome and consider qualified applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. Members of communities historically underrepresented in tech are encouraged to apply.

 


Apply Now Careers Page