New York, NY
We’re on a mission to help get everyone a job they love. Find the job you love here at Hired!
Hired is a marketplace that matches tech talent with the world’s most innovative companies. Hired combines intelligent job matching with unbiased career counseling to help people find a job they love. Through Hired, job candidates and companies have transparency into salary offers, competing for opportunities and job details. This level of insight is unmatched, making the recruiting process quicker and more efficient than ever before. Hired was founded in 2012 and is headquartered in San Francisco, with offices in the United States, Canada, France, and the UK. The company is backed by Lumia Capital, Sierra Ventures, and other leading investors.
ABOUT THE ROLE:
As an Account Manager, you are the face of Hired, tasked with managing a large book of the existing business within the SMB vertical. You must ensure that each of your clients is consistently receiving the maximum value from our product. You are responsible for engaging with customers post-sales, driving user adoption and satisfaction and ensuring high retention. Connecting with people and building relationships is something that comes naturally to you and you are experienced at fostering meaningful & lasting customer partnerships that keep users engaged while driving success towards their company’s hiring goals.
It is your responsibility to effectively onboard these accounts, drive usage in the early stages and continuously throughout the contract, and build high customer satisfaction. You will work with your accounts to drive adoption, as well as act as the voice of your customers internally at Hired. Creative, energetic and self-driven, you understand customer needs and goals and know how to be a trusted partner so companies stay and grow with Hired.
WHAT WE NEED YOUR HELP WITH:
WHAT WE LOOK FOR:
THESE WOULD ALSO BE NICE:
COMP, BENEFITS, & PERKS:
We believe that when we can bring our whole selves to work on a day-to-day basis we become happier, more comfortable, more confident and more excited to do great things for our company, each other, our product and our users. Hired aims to both build an internal team as well as help our clients build their teams with talent from all different backgrounds and lifestyles.
Hired is committed to building a diverse, equitable and inclusive workforce. Hired is an equal opportunity employer; we welcome and consider qualified applicants regardless of gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. Members of communities historically underrepresented in tech are encouraged to apply.
For San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.