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offer rejectors

How to Weed Out Offer Rejectors and Save Everyone's Time

“I really loved meeting the team and appreciate how helpful you’ve been throughout the whole process, but ultimately I’ve decided to go with another company.”

Yeesh. I can feel you deflating through the screen. Nothing breaks a recruiter’s heart quite like a rejected full time offer. Your next great hire has made it all the way through the process, impressed and delighted the team, and you’re already prepping their welcome package when they blindside you with the “it’s not you, it’s them” breakup line.

I don’t mean to trivialize that candidate’s experience by calling this outcome a waste of time, but the truth is, if you could weed out offer rejectors early on in the process, you would, wouldn’t you? Well, turns out it’s more than just a hopeful half-hearted blog intro, because Senior Business Recruiting Lead Amina “Value Add” Mounuddin has made identifying–and removing–offer rejectors her mission. Naturally, I just had to know more, so I invited her on your favorite recruiting podcast to discuss.

At Segment, Amina and her team focus intensely on prioritizing close-ready candidates. This means defining as early as possible the likelihood of a candidate accepting an offer in the event they make it all the way. This is done primarily through a deep dive into candidate motivations, as well as gathering context around other companies the candidate may be speaking with. In some cases, Amina has even pushed back against hiring managers moving people to the on-site stage because her team isn’t convinced they have a real shot to land the candidate.

Might this occasionally mean missing out on a great candidate who could be wooed by your team along the way? Maybe, but as Amina explained, it more importantly builds a repeatable hiring process that prioritizes everyone on your team’s time. There’s much more method to this approach than I can endeavor to include in this blog post, so do yourself (and me) a huge favor and stream the full interview below. And while you’re at it, don’t forget to subscribe via iTunes or your favorite podcasting app.