Greenhouse’s Director of TA Uses These 3 Recruiting KPI Buckets

Greenhouse’s Director of TA Uses These 3 Recruiting KPI Buckets

When you’re not busy sourcing, emailing, phone screening, and debriefing upon your next great hire, there’s a pretty good chance you live inside your ATS. Well, I’m thrilled you’ve all taken a quick break from it to join me here today, and if you’re worried about slipping into that cold turkey ATS withdrawal, I’ve got great news: this post is packed to the rafters with recruiting advice from the Director of Talent Acquisition at your and my favorite place to leave candidate feedback, Greenhouse.

Jacqui Maguire has her work cut out for her in the wake of Greenhouse’s recent fundraising. With great funding comes great headcount, and Jacqui is charged with making sure the company is prepped to handle the increased volume of interviewing and onboarding. She’s gone about this in a number of ways, not the least of which is a revamped interview training process. Jacqui walked me through the new format she ideated, what she covers, and how she goes about increasing attendance and effectiveness.

We also covered all Jacqui’s favorite KPIs, and which ones fall into each of the three buckets she separates them into: organization level goals, talent team effectiveness, and individual recruiter performance.

Jacqui covered all this and more in her appearance on Hired’s recruiting podcast, Talk Talent To Me. To learn how recruiting is done at Greenhouse, you can stream the entirety of Jacqui’s episode below.