If you’re heading into a job interview, chances are you’ve practiced your elevator pitch, figured out how working for the company would align with your goals, and have a good sense of how your skills and background would be a good fit for the role. That’s a great start—but practicing a variety of behavioral interview questions can help you to not only prepare answers to those exact questions, but also to get you more comfortable answering this open-ended type of query.
Behavioral interview questions generally require you to tell an anecdote as part of the answer, so it’s important to be able to tell a cohesive story at the same time as highlighting the skills and decision-making thought process you used. The STAR method is one tactic for answering this type of question, explained in more detail in this post. Once you have a good understanding of the method, try your hand at answering a number of the below questions (some of the trickier ones have guidance in italics), which have been grouped into six categories—and you’ll likely feel better-prepared than ever before.
- Tell me about a time you had to explain something complicated to a colleague, client, or superior. What did you do to explain in a way that they would understand—and how did you know when they did indeed understand?
- How do you drive colleagues to adopt your vision and/or ideas? Give an example of a time you successfully persuaded a person or team to follow your lead on an important project or decision.
- Give an example of a presentation you were really proud of. What was its purpose, and did you achieve it? How so? This question is an opportunity to both impress your interviewer by explaining a high-impact presentation you gave, as well as to demonstrate how your communication skills shaped others’ decisions. Choose a presentation that changed someone’s opinion, and be sure to include this outcome as a reason you’re proud of it.
- Tell me about a time when changing your communication style solved an issue you were having with a colleague. How did you know to do so, and did you change your approach to working with other colleagues because of this instance? The purpose of this question is to uncover whether you can identify when an issue arises due to communication style vs. a deeper underlying problem. To answer it effectively, give an example with a clear turning point in your approach, and a positive outcome that resulted from it.
- How do you feel about feedback? Tell me about a time that you either delivered or received negative feedback.
- Think about a time when you struggled to build an important relationship in the workplace. What steps did you take to overcome the challenge, and how is your relationship now?
- Tell me about a time you felt differently about a decision from a team or colleague, but decided to go along with it rather than cause a fuss. How did you evaluate the relative importance of making the right decision vs. maintaining relationships with the other person or people? In retrospect, do you regret not standing up for your opinion, or was it the right choice?
- Was there ever a time you strongly disagreed with your manager or other authority figure? What was the situation, and how did you handle it without ruining any relationships (or were there bridges burned)?
- Give an example of a time you saw a peer struggling and stepped in to help. What was the situation and outcome? This can be a slippery slope, as you’ll want to pick an instance that doesn’t paint you as overbearing, but does highlight your empathy towards others. Spend as much time explaining your reasoning behind stepping in as you do the outcome. Be sure to explain how your actions impacted your relationship with the colleague in question.
- Think about a time you were able to improve productivity and/or morale on your time. How did you do it? What were the underlying problems, and how did you ensure that your solution would circumvent these issues in the future?
- Think about a long-term goal you were (or are) working towards. How do you stay motivated to achieve it given competing priorities?
- Tell me about a time you identified a complex problem that you knew would take a lot of time and effort to solve. What made you decide to pursue it, and how did you make sure you were focusing on the right things as you were peeling back the layers?
- Give an example of a time you took on a significant responsibility that fell outside of your job description. Why was it important, and what was the outcome? In addition to demonstrating your work ethic, this question is a chance to speak to your time management skills. Include any tactics you used to ensure you were able to deliver on your normal job requirements while also going above and beyond.
- Tell me about a time you worked on a project you didn’t like. How did you stay motivated? How did the fact that you didn’t like it impact the outcome of your work?
- What was your first job, and why did you take it? While a high school job isn’t necessarily indicative of skilled work experience, your interviewer could be asking this to test for your work ethic. It doesn’t matter if you were serving ice cream or working in investment banking—the important part of your answer is the explanation of why you took the job.
- Tell me about a time you had to deliver a project under a tight deadline. What tradeoffs did you have to consider in order to finish on time, and how did that impact the outcome? How did you decide what to prioritize?
- Give an example of a time you had to manage multiple projects. How did you prioritize and make sure everything was finished in a timely manner? Virtually every employee has multiple projects to manage at any given time, so this question isn’t so much about the projects themselves, but rather how you handle competing priorities.
- How do you approach interruptions to a schedule—either your own or a project’s schedule?
- Tell me about a time you had to wait on someone else in order to move forward on a project. How did you make sure you were spending your time effectively while you were waiting?
- Have you ever not had enough work to do? If so, how did you decide where to spend your spare time? This is an additional chance to highlight any times you’ve gone beyond the call of duty at work, so choose a time when you not only doubled down on your assigned work, but also thought outside the box about effective ways to spend your time.
Adaptability and response to uncertainty
- Tell me about a risk you had to take. Why was it risky, which steps did you take to mitigate risk, and what was the outcome?
- Give an example of a time you were part way through a project and realized that you were actually pushing towards the wrong goal. What did you do? Try to choose an instance where you actually recalibrated, rather than continuing to push towards the same goal. The purpose of this question is to probe you for adaptability—particularly when you’ve already put in a significant amount of effort.
- When did you make a poor decision—but apply the learning from it to make a better decision in a future instance?
- Tell me about a time you sacrificed short-term gain for a longer-term goal when it wasn’t clear which was the right choice. How did you make the decision to do so, and was it the right decision? If not, what did you learn?
- How do you do working under very loose supervision? Give an example of a time you achieved something significant without much input from your superiors.
Motivation and values
- Tell me about your greatest professional achievement. While the question sounds a bit like a chance to brag, the interviewer likely doesn’t care so much about the achievement itself, but rather what sort of achievement makes you proud—getting at the underlying question of what motivates you to do well. Choose an achievement that allows you to speak to not only the outcome, but also why you’re proud of it.
- Give an example of a problem you identified and took the initiative to solve. How did you decide it was a worthy problem to focus on?
- When were you unhappy with the outcome of your work? Why?
- Give an example of a time you got to be creative about solving a problem at work. Did you enjoy it? Do you prefer this or a more structured, methodical approach? There isn’t necessarily a right answer to this question, as what the interviewer is looking for likely depends to an extent on the company culture. Be honest about your preferences—it’ll help you to evaluate whether the company is even the right fit for you.
- Think about a time you made a commitment and then realized you wouldn’t be able to deliver. How did you go about communicating as much to the stakeholders involved, and how did it make you feel to do so?